Frequently Asked Questions

Can I take an appointment ?

We are based in Paris and meet with clients if they would like to try on a watch.

Feel free to contact us to book an appointment !

Do you ship worlwide?

We ship watches with tracking and insurance worldwide.

A signature is required to complete the delivery of the package.

Shipping in Europe usually takes less than 48 hours.

How do I know the watch is genuine ?

All our watches are meticulously inspected and authenticated by a highly skilled watchmaker to ensure they are 100% genuine and in excellent condition.

Unlike purchases made between private individuals, every purchase from us comes with a detailed invoice that includes the watch's serial number and our full company information, ensuring complete traceability and transparency.

We also offer the option to complete your purchase through Vestiaire Collective, where the watch will undergo an additional authentication process by their experts (additional fees apply). We have a proven track record with over 130 watches successfully sold and verified on the platform.

Can you reserve a watch ?

Some of our watches are listed on other platforms and might sell at anytime.

To keep a watch on hold, a deposit will be required.

Can you source a specific watch for me ?

We regularly source vintage watches for our clients, we do not display all our watches sold on our website. Feel free to contact us !

Can I pick up my order in person?

Yes, please select this option at checkout and contact us as soon as possible to arrange the pickup details in Paris.

You will need to present a valid photo ID when collecting your order.

Does my watch come with a warranty ?

Watches purchased on our website come with a 12 months movement warranty.

We do not warranty damage resulting from improper handling, lack of care or water damage. Opening the watch will void our warranty.

Do you resize the bracelet to my wrist ?

We can adjust your watch bracelet to fit your wrist perfectly.

We mention bracelet size in our listings.

For a tailored fit, we can help you to purchase extra links or remove existing ones as needed.

Are your watches waterproof ?

Most of our dress watches were originally not sold by retailers as waterproof.

That said, they can usually withstand light splashes (e.g., washing hands or light rain), but they are not suitable for swimming, showering, or diving.

These are not dive watches and should be treated with care around water.

We do not guarantee the waterproofness.

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